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We're here to help with orders, custom commissions, and studio questions.

Support Team

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Email Support

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Custom Orders

Planning a commission or bulk gift? Tell us about your idea.

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Order Help

Questions about shipping, audio uploads, or engraving? We're here.

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FAQ

Browse answers about resin care, timelines, and personalisation.

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Send us a Message

Studio Support

Support Hours Mon–Fri 9am–5pm
Expected Response Time Within 24 hours
Phone Number 1-800-123-4567
Support Email hello@voicesinresin.com

FAQ Quick Help

How do I track my order?

You can track your order via the confirmation email you received, or by logging into your account and visiting Order History.

What is your return policy?

Non-personalised items may be returned within 14 days. Custom or engraved pieces can only be returned if damaged or defective.

How do I submit my audio file?

After checkout you'll receive secure upload instructions for your voice memo, heartbeat, or soundwave file (MP3, WAV, or M4A).

Do you ship internationally?

Yes. We ship worldwide. International delivery times and rates are shown at checkout based on your location.

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Still have questions? Explore the collection or visit our FAQ for more answers.